Privacy Policy
Effective Date: 1/1/2026
Archer Air Conditioning & Heating (“Archer Air,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, request service, schedule appointments, or communicate with us through phone, email, or SMS text messaging.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information You Provide
When you fill out a form, request service, or contact us, you may provide personal information such as:
Name
Phone number
Email address
Home address
Service request details
HVAC system information
Appointment preferences
2. Automatically Collected Website Information
When you visit our website, we may automatically collect information such as:
IP address
Browser type
Device type
Pages visited
Time spent on our website
Referring website links
Cookies and tracking data
3. SMS/Text Messaging Information
If you opt-in to receive SMS messages from us, we may collect:
Your phone number
Your consent and opt-in preferences
Message history and communication details
How We Use Your Information
We may use your information to:
Schedule and confirm HVAC service appointments
Provide estimates and respond to service inquiries
Send appointment reminders and follow-up messages
Provide customer support
Send invoices or payment-related communications
Improve our website and customer experience
Comply with legal requirements
Prevent fraud or misuse of our services
Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to improve your browsing experience, analyze site traffic, and improve marketing performance.
You may disable cookies in your browser settings, but doing so may affect website functionality.
Sharing of Information
We may share your personal information only when necessary to operate our business, including with:
Service technicians and internal staff
Payment processors (for billing purposes)
Website hosting and analytics providers
CRM or scheduling tools used for appointment management
Legal or regulatory authorities if required by law
We do not sell your personal information.
Important SMS Compliance Notice
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
Your Privacy Rights
You may request to:
Review the personal information we have about you
Correct inaccurate information
Request deletion of your information (when legally allowed)
To make a request, contact us using the information listed below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
SMS Messaging Privacy
If you provide your phone number and opt-in to receive text messages, we may send SMS messages related to:
Appointment confirmations
Appointment reminders
Service updates
Follow-ups after service
You can opt out at any time by replying STOP.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us:
Archer Air Conditioning & Heating
Las Vegas, NV
Phone: (702) 420-3723
Website: https://www.archercares.com